Algorithm and Blues: The Tyranny of the Coming Smart-Tech Utopia. Why optimizing the world for efficiency, productivity and happiness is bad for humanity.

Brett Frischmann is the Charles Widger Endowed University Professor in Law, Business and Economics, Villanova University. His most relevant book to his thoughts below is Re-Engineering Humanity (Cambridge University Press 2018).

This post is based on an article that appeared in Scientific American (July 2018).

Imagine a world governed by smart technologies engineered to achieve three distinct yet interrelated normative ends: optimized transactional efficiency, resource productivity and human happiness. We could have congestion-free roads—no stop and go, no road rage! Instantaneous, personalized entertainment—no need to search or browse! Successful social interactions—no misunderstanding or missed cues! No surprise ailments, no failures, no missed opportunities! Heck, no surprises of any kind! There are so many imperfections in our world that smart technology could fix.

We do not live in such a world, but the technologies required for it to exist are already being rapidly developed and deployed. Take, for example, the Internet of Things (IoT)—big data, sensors, algorithms, artificial intelligence and various other related technologies. Their promoters make seductive promises. Supposedly, smart phones, grids, cars, homes, clothing and so on will make our lives easier, better, happier.

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The age of surveillance capitalism

There is still time to buy a substantive book for the thoughtful techie or concerned citizen in your life.  Allow me to recommend two choices that were published in 2019.  One good option is my wide-ranging textbook Computers and Society: Modern Perspectives, enough said ….  But an unbiased choice is Shoshana Zuboff’s monumental The Age of Surveillance Capitalism.  The author signals her intentions with the book’s subtitle: The Fight for a Human Future at the New Frontier of Power.

Zuboff, the Charles Edward Wilson Professor Emerita, Harvard Business School, defines and describes surveillance capitalism (p. 8):

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