In a recent blog, I suggested that we have finally lost patience with Facebook after new revelations by whistleblower Frances Haugen and the Wall Street Journal. Leaked documents show that FB knows that almost six million VIPs are given special dispensation to violate their content standards; criminals use FB to recruit women, incite violence against ethnic minorities, and support government action against political dissent; Instagram is toxic to many young girls, contributing to poor self-image, mental health, and suicidal thoughts; the firm relaxed its safeguards too soon after the U.S. election, contributing to the January 6 riot; and FB is incapable of suppressing election and vaccine misinformation.Read More »
A Review of: ‘People Count: Contact-Tracing Apps and Public Health’
Cybersecurity expert Prof. Susan Landau’s valuable and insightful recent book, People Count: Contact-Tracing Apps and Public Health, stresses that trust in government is essential to making contact tracing work for everyone.
Contact tracing is a process for identifying, informing, and monitoring people who might have come into contact with a person who has been diagnosed with an infectious disease such as COVID-19. It starts with a positive test. Public health officials then need to know who that person might have inadvertently infected. This requires tracking down anyone that person had contacted (was “close enough” for “long enough”) recently (14 days in the case of COVID). They can then be informed that they might have been infected and take measures to quarantine and monitor for symptoms. For example, restaurants initiate tracing by recording the name and phone number of one person in each party taking a table in the restaurant.Read More »
Technology and lifestyle in the COVID 4th wave and beyond
My blog post of May 18 suggested that some of the COVID-forced changes in work will survive past-COVID: “Large companies will shrink their office space footprint. Landlords will suffer economically, spaces will be vacant, and prices will drop. Many employees will work at home far more frequently than they did pre-pandemic. Many employees will no longer have a permanent desk; rather, they will grab a free desk when they are in the office. There will be less business travel, with more business conducted via teleconference. Progressive conferences will allow for both on-site and virtual attendance. Reductions in travel by [land and air will help] the environment.”Read More »
Physically separated, socially connected
Contributed by Ron Baecker, an Emeritus Professor of Computer Science at the University of Toronto, co-author of The COVID-19 Solutions Guide and author of Computers and Society: Modern Perspectives (OUP, 2019).
My family is widely separated. I live in Canada. My brother-in-law, niece, nephew, and their families are in New Jersey and Pennsylvania; my cousins, their children, and their families are in Argentina, Spain, England, and on both coasts of the USA. Typically, I visit my niece and nephew once or twice a year; I manage a trip to Buenos Aires or Bilbao, Spain, about every 3 years. But not recently. I therefore Facetime with either my nephew or my niece almost every week. We also are about to have our fourth global family Zoom. This started out to celebrate individual birthdays, with great spirit and feeling of bringing the family closer together. The next event will celebrate 3 birthdays — ages 78, 41, and 9 — and a recent birth in the family in London. The 9-year-old birthday event will see us participating in a day-long scavenger hunt. What fun!Read More »
In this column, in my textbook, and in a speech “What Society Must Require from AI” I am currently giving around the world, I document some of the hype, exaggerated claims, and unrealistic predictions that workers in the field of artificial intelligence (AI) have been making for over 50 years. Here are some examples. Herb Simon, an AI pioneer at Carnegie-Mellon University (CMU), who later won a Novel Prize in Economics, predicted in 1958 that a program would be the world’s best champion by 1967. Marvin Minsky of MIT, and Ray Kurzweil, both AI pioneers, made absurd predictions (in 1967 and 2005) that AI would achieve general human intelligence by 1980 and by 2045. John Anderson, discussed below, made the absurd prediction in 1985 that it was already feasible to build computer systems “as effective as intelligent human tutors”. IBM has recently made numerous false claims about the effectiveness of its Watson technology for domains as diverse as customer support, tax filing, and oncology.Read More »
Diverse design thinking in technology
Contributed by Muriam Fancy. Muriam is a masters student at the Munk School of Global Affairs and Public Policy. She recently completed her BA in Peace, Conflict, and Justice with a double minor in Indigenous Studies; Diaspora & Transnational Studies. She runs Diverse Innovations (@diverseinnovat1), a platform discussing social good technology.
Amazon launched an artificial intelligence (“AI”) system in efforts to revolutionize its recruitment strategy, and found that their AI program was discriminatory against women. A Chicago court implemented an AI system called COMPAS to do a predictive risk analysis of the chances offenders are to re-offend either by committing the same crime that they were charged for or committing a more significant offense. However, the AI system used discriminated against black defendants noting that they will most likely commit a more significant offense in comparison to white defendants – read more in Chapter 11 of Computers and Society: Modern Perspectives.Read More »
The importance of research
Many issues discussed in Computers and Society: Modern Perspectives suggest a need for legal remedies, such as the case of monopoly power in digital technology industries. Other issues raise ethical quandaries, such as the cases of employees of such firms who find actions of their employers immoral. In almost all cases, such as technology addiction, fake news, and unjust algorithms, wise legal actions and informed moral choices depend upon having good information about what, how, and why things are happening. This requires research. In an excerpt from his excellent recent book The New ABCs of Research: Achieving Breakthrough Collaborations, published by Oxford University Press, Emeritus Prof. Ben Shneiderman suggests that what is needed is applied research illuminating context and situations coupled with basic research illuminating causes.Read More »